Privacy Policy

KnowledgeWatch Privacy Principles

Dear Client:

Your privacy is a primary concern to us on KnowledgeWatch and at Digital Knowledge Corporation. Our goal in publishing our policy on the collection and use of client data is to ensure your understanding of confidentiality and security. Therefore, we provide the following Privacy Principles, which guide us in how we collect and use client information in our business. This includes information provided to us when you visit our web site, process an on-line purchase, use our online services or transact business with us over the telephone or FAX machine.

What information we collect and how we use it:
We use information concerning customers to conduct our business and provide you with products and services. We intend to send e-mail only to clients or to individuals whom have requested it.

For visitors, we collect and store the domain and host from which you access the Internet, the Internet protocol (IP) address of the computer you are using, the browser software you use and your operating system, the date and time you access our site and the Internet address of the website from which you linked to our site. This information is used to make the site more useful. ‘Visitor’ information is deleted periodically.

For Registered Guests or Subscribing Clients we collect name, address, phone/FAX number e-mail address to communicate with you regarding your subscription transaction(s). We also collect information about when and what sections of KnowledgeWatch you have accessed. As a convenience to our guests and clients, we additionally keep information about which KnowledgeWatch learning content modules have been visited and your respective test scores. Other than to provide this information to you as a service feature, we use this information to improve the effectiveness of site content and content testing processes.

At Digital Knowledge, the privacy of your personal information is paramount. This stands true for our website Visitor, Registered Guest and Client information. We do not disclose or provide any client information to affiliated or unaffiliated companies for their independent use. Non-personal, aggregate group statistics are used and treated very carefully. We may use or discuss aggregate data statistics with our affiliates, clients and potentially publish relevant aggregate statistics on KnowledgeWatch. We will also provide client information when required or allowed by law, such as in response to subpoenas or requests by governmental regulators or officials.

Access control procedures with visitor, guest or client data:
We have procedures to help prevent access to client information by unauthorized persons. When we contract with service companies, where possible, we request those companies keep customer information confidential.

Your right to access information we keep about you:
The Freedom of Information and Privacy Act of 1974 provide you certain rights to get information about you in our records. If you want access to any information we keep about your use of KnowledgeWatch, make a request to KnowledgeWatch. To requesting Registered Guests or Subscribing Clients upon request, we will provide information we have on file about you and your use of KnowledgeWatch and you may provide us corrected information.

On KnowledgeWatch and at Digital Knowledge, the protection of information regarding our clients is an important concern. As we expand our client base, we will still commit client information to confidentiality.

Sincerely,

Donald D. Hogan
President and CEO
Digital Knowledge Corporation