What information we collect and how we use it:
We use information concerning customers to conduct
our business and provide you with products and services. We intend to send
e-mail only to clients or to individuals whom have requested it.
For visitors, we collect and store the domain and host from which you access
the Internet, the Internet protocol (IP) address of the computer you are using, the browser software
you use and your operating system, the date and time you access our site and the Internet address of the
website from which you linked to our site. This information is used to make the site more useful.
'Visitor' information is deleted periodically.
For Registered Guests or Subscribing Clients we collect name, address, phone/FAX
number e-mail address to communicate with you regarding your subscription transaction(s). We also collect
information about when and what sections of KnowledgeWatch you have accessed. As a convenience to our guests
and clients, we additionally keep information about which KnowledgeWatch learning content modules have been visited and your
respective test scores. Other than to provide this information to you as a service feature, we use
this information to improve the effectiveness of site content and content testing processes.
At Digital Knowledge, the privacy of your
personal information is paramount. This stands true for our website Visitor,
Registered Guest and Client information. We do not disclose or provide
any client information to affiliated or unaffiliated companies for
their independent use. Non-personal, aggregate group statistics are used and
treated very carefully. We may use or discuss aggregate data statistics with
our affiliates, clients and potentially publish relevant aggregate statistics on
KnowledgeWatch. We will also provide client information when required or allowed
by law, such as in response to subpoenas or requests by governmental regulators or
officials.
Access control procedures with visitor, guest or client data:
We have procedures to help prevent access to client information by unauthorized persons. When we contract
with service companies, where possible, we request those companies keep customer information confidential.
Your right to access information we keep about you:
The Freedom of Information and Privacy Act of 1974 provide you
certain rights to get information about you in our records. If you want access to any information
we keep about your use of KnowledgeWatch, make a request to KnowledgeWatch. To requesting Registered
Guests or Subscribing Clients upon request, we will provide information we have on file about you and your use of KnowledgeWatch
and you may provide us corrected information.
